We would love to hear from you and discover how we can take your next steps forward.
- Phone:1 (616) 217-4435
- Email:info@silverbirchpsych.com
- 1400 Leonard St NE, Grand Rapids, MI 49505
We would love to hear from you and discover how we can take your next steps forward.
By using https://www.silverbirchpsych.com, and its related domains, social media channels, mobile application, services, Patient Portal https://www.therapyportal.com/p/silverbirchpsych/, information, web postings, products and tools (collectively, “Website”) you, the User, are agreeing to the following terms and principles. This terms of use agreement (“Agreement”) is effective immediately for all Users of the Website and is by and between you, the User and Silver Birch Psychological Services, PLLC (“Silver Birch” or “we” or “us”).
Use of the Website is also governed by our Privacy Policy [insert link], which is incorporated into this Agreement by reference. Use of Silver Birch’s Patient Portal https://www.therapyportal.com/p/silverbirchpsych/ by Therapy Notes service is governed by Silver Birch’s Privacy Policy https://silverbirchpsych.com/privacy-policy and any corresponding policy by Therapy Notes.
Please read the Website Privacy Policy and Terms of Use carefully before you start to use the Website.
For information related to the privacy practices of Silver Birch in connection with the handling of protected health information, please review our Notice of Privacy Practices for Silver Birch Psychological Services, PLLC [insert link].
Our mission is to provide high-quality compassionate mental health care through personalized therapy and support. We strive to help every individual feel like their true selves and support their growth through adversity.
Use of the Website is void where prohibited. Your use of the Website constitutes your representation that (1) all information you submitted in your registration is truthful and accurate; (2) that you will update your registration information when changes occur; (3) that you are at least 13 years of age; (4) that, if you are under the age of 18, you have the authorization of your legal guardian, and (5) that your use of the Website does not violate any state, federal, or other law which applies in your jurisdiction.
In the course of providing services to you, you will be asked to provide certain registration details and personal information. You agree that all information you provide to register with this Website, Silver Birch, its service providers, partners, or affiliates, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy https://silverbirchpsych.com/privacy-policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
Silver Birch uses third parties to assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential.
Those trusted third-party partners may:
Provide you and our company, and its affiliated companies with various services
Provide database maintenance and security
Help us process and fulfill requests and accept payments online
Create an account on such third-party site to provide various services to you
By using this Website, the User consents to Silver Birch sharing the User’s information with its service providers and their service providers.
The Website or its social media channels may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms of Use.
Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to exercise any and all copyright, trademark, publicity, and database rights you have in the content, in any media known now or in the future.
You represent and warrant that you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers.
All of your User Contributions do and will comply with these Terms of Use.
The following Content Standards apply to any and all User Contributions and use of Interactive Services. You are responsible for any and all User Contributions, including without limitation data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links which you post to the Website. Please use common sense when posting Content to the Website. Postings which may violate any state, federal, or other law which applies in your jurisdiction, whether civil or criminal, are strictly prohibited. Refrain from posting any Content which contains profanity or nudity. Silver Birch reserves the right to reject, refuse to post, or delete any Content for any reason, including, but not limited to, Content which, in the sole judgment of Silver Birch, violates this Agreement or which otherwise may be deemed offensive or rude. Silver Birch does not assume responsibility for monitoring user posted Content. However, if you believe you have identified a violation of this Agreement, please report the abuse to the Privacy Officer whose contact information is listed below.
We are committed to protecting your health and privacy. Your privacy is very important to Silver Birch. Please read Silver Birch’s Privacy Policy https://silverbirchpsych.com/privacy-policy. Silver Birch’s Privacy Policy, as it may change from time to time, shall be considered a part of this Agreement.
For information related to the privacy practices of Silver Birch in connection with the handling of protected health information, please review our Notice of Privacy Practices for Silver Birch Psychological Services, PLLC (“Privacy Notice”) [insert link].
Please do not submit protected health information, for example medical records, through our website contact form or on our social media channels as we cannot guarantee such transmission will be secure or confidential. After you contact us, we will work with you to ensure the confidentiality and security of the information provided to us, including through the use of Silver Birch’s Patient Portal https://www.therapyportal.com/p/silverbirchpsych/ software service.
The Website, its features, and functionality including but not limited to the software, displays of information (including text, audio, video, images) and the design, selection, and arrangement thereof are owned by Silver Birch and are protected by copyright and other intellectual property or proprietary rights laws.
All content posted by Silver Birch is protected by copyright laws and may not be reproduced, republished, distributed, transmitted, sold, displayed, broadcast or otherwise exploited in any commercial or for profit manner without the prior written consent of Silver Birch.
These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website.
Silver Birch and related logos are subject to copyright and trademark protections. You must not use such marks without the prior written permission of Silver Birch.
All payments made through the Website or resulting from visits made by you are governed by these terms.
In the event a customer is owed a refund due to an overpayment or credit due, once verified by the Billing Office, that refund will be tendered to the customer by their choice of either mailed check or credited to the original credit card. Requests will be handled in a timely manner. For any questions concerning a refund due or about our policy please contact Silver Birch.
SILVER BIRCH DOES NOT COLLECT PAYMENT CARD INFORMATION, FOR EXAMPLE DEBIT OR CREDIT CARD INFORMATION, (“PCI”) FROM USERS. SILVER BIRCH USES A THIRD- PARTY HOSTED PAYMENT PAGE AND PCI PROCESSOR. BY SUBMITTING PAYMENT THROUGH SILVER BIRCH WEBSITE, YOU CONSENT TO THE PROCESSING OF YOUR PERSONAL AND PCI INFORMATION BY OUR SERVICE PROVIDERS.
The liability, if any, of Silver Birch and its agents, servants, representatives, members, officers, and employees with regard to your use of the Website for any claims, costs, damages, losses, and expenses for which they are or may be legally liable, shall not
exceed $25.00. In no event shall Silver Birch and its agents, servants, representatives, members, officers, and employees be liable for indirect, special, or consequential damages.
You agree to indemnify, defend and hold Silver Birch and its partners, agents, officers, directors, members, employees, subcontractors, successors, assigns, third party suppliers of information and documents, advertisers, product and service providers, and affiliates, harmless from any liability, loss, claim and expense related to your violation of this Agreement or use of the Website.
Silver Birch’s failure to enforce any provision of this Agreement does not waive future enforcement.
DISCLAIMER OF WARRANTY
You expressly agree that use of this Website is at your sole risk. Neither Silver Birch, its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, service providers, or licensors (collectively, “Providers”), or the like, warrant that this Website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this Website, or as to the accuracy, completeness, reliability, security, or currency of the Content. The Content may contain errors, omissions, inaccuracies, or outdated information. Further, Silver Birch does not warrant reliability of any content displayed or distributed through the Website.
THIS WEBSITE AND THE CONTENT ON THIS WEBSITE ARE PROVIDED ON AN “AS IS,” “WHERE IS,” AND “WHERE AVAILABLE” BASIS. SILVER BIRCH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE CONTENT, INFORMATION, OR THE MATERIALS ON THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SILVER BIRCH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, WITH RESPECT TO ANY OF THE CONTENT ON THIS WEBSITE OR ANY PRODUCTS OR SERVICES OFFERED, SOLD, OR DISPLAYED ON THIS WEBSITE OR YOUR USE OF THIS WEBSITE GENERALLY, INCLUDING WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, QUALITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION’S LAW APPLIES TO THIS AGREEMENT.
The Agreement shall be governed and controlled by the laws of the State of Michigan as to interpretation, enforcement, validity, construction, and effect and in all other respects.
Any dispute arising under or in connection with the Agreement or related to any matter which is the subject of the Agreement shall be subject to the exclusive jurisdiction of the state and/or federal courts located in Kent County, Michigan.
All notices to Silver Birch under this Agreement may be sent using the following information.
Dr. Rebecca Marchand
Email address: rebecca.marchand@silverbirchpsych.com
Postal address: 1400 Leonard Street NE, Grand Rapids, Michigan 49505
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